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Frequently Asked Questions

Find answers to shipping your car worldwide.

General Questions

What shipping methods do you provide?

We ship vehicles worldwide either in a shipping container, or on an airplane. We also provide shipping via RoRo and Flat Racks for oversized cargo that does not fit into a shipping container. 

Can you help me purchase the vehicle?

We offer an escrow service to pay for vehicles on your behalf in the US. Get more information on our Escrow page.

Do you inspect vehicles?

West Coast Shipping doesn’t offer inspection of cars but we can introduce you to companies able to help with that service. Contact us to get recommendations on an inspection service.

How can I track my cargo?

You will be able to track your vehicle once it is loaded in to a container. Tracking information is provided directly by your dedicated account manager.

Will you handle the entire international shipping process from beginning to end?

We will handle all operations on the export side in the US, and for the destination part we work with a network of excellent overseas agents.

Do I need to take the license plates off and return them to the DMV?
How do I tell DMV that the car was exported, so I do not get the renewal bill?

To avoid receiving registration renewal bills from the DMV, you can simply complete a Certificate of Exportation and return it to your local DMV office. Read more about reporting a sale of a vehicle for export here.

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Questions About The International Car Shipping Process

How can I get a quote?

You can get an instant rate to ship your car overseas by using our Instant Car Shipping Calculator.

How can I get started after receiving a quote?

If you have no further questions and want to proceed with shipping, you can fill out our online shipping form.

What happens after I fill out the online shipping form?

After you submitted the online shipping form, your dedicated account manager will reach out to you to get started with the next step.

What options for shipping do you provide?

We offer shared or dedicated container shipping, RORO shipping for oversized cargo, and air freight shipping.

When do I have to contact you to deliver or for my vehicle to be picked up?

After you submitted our online shipping form your account manager will reach out to you with the delivery reference or let you know once we have a driver assigned to pick up your car.

How long does it take until my car arrives?

The overall transit time depends on many different factors such as the origin and destination port, the season, or the chosen method of shipping. Your dedicated sales representative or dedicated account manager can give you an estimate on the transit time you can calculate with.

When can I cancel my car insurance?
How soon can you load and ship you my cargo?

Depending on your cargo, method of shipping and outside circumstances such as the weather there is no general answer to this question. Your dedicated account manager will always be able to give you a more precise answer to this question. 

How long does it take to collect the vehicle?

We typically collect vehicles within 2 to 5 business days. If your vehicle is in a remote part of the country, it may take additional time to secure reliable car transport.

Are there any hidden charges?

We always include most charges in our quotations. Unforeseen charges caused for example by a customs inspection are not included and will be on account of the cargo.

How is my car insured during transport?

Our liability is legally limited to $500. To increase our liability you can book our additional Cargo Damage Protection.

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Questions About Documents

What documents do you need to export my car?
  • original title (copies are not accepted by US Customs)
  • if you are the registered owner - statement of value (we will provide a blank example for you to fill out)
  • if you are not the registered owner - bill of sale from the registered owner to you
Please keep in mind that generally your vehicle must be fully paid off in order to export it. If there is a lien on the vehicle, you must receive certified and notarized permissions from the lien holder to export the vehicle overseas.
Do you need the original title or is a copy OK?
  • We can only export your vehicle from the US with the original title
  • The below states do not issue titles for vehicles older than 25 years old.
    • If your vehicle comes from one of those states, we will need the original registration.
    • The bill of sale (if applicable) will also have to be notarized.
    • States applicable: Connecticut, New Hampshire, New York, Georgia, Vermont, Alabama, Maine
  • If your vehicle doesn't have these documents, please contact us. There are several exceptions we can use to get the vehicle exported without those documents, depending on the vehicle type.
Can the driver take the title or do I send it to you?

For us it doesn’t make a difference if the driver collects the title, or if you instruct the seller to send it to our warehouse via FedEx or UPS (please avoid using USPS to send original documents).

I gave you my title, why didn't you tell me I need to give you the Bill of Sale?

If the title is not in the shipper's name we need a Bill of Sale in addition to the title to export your vehicle. Read more about the requirements to provide a Bill of Sale.

What happens to the cars title after you shipped it?

Once the car is cleared for export we are sending the original title to our overseas agent (for free) or to any address you want us to (additional charges).

Does this registration work to export my vehicle?

It’s important to note, however, that certain states have historically not issued titles for classic vehicles. The states that fall under this category include:

  • Alabama
  • Connecticut
  • Georgia
  • Maine
  • New Hampshire
  • New York
  • Vermont

Should your classic car hail from any of these states and never had a title issued, a notarized bill of sale will be required in its stead. For further inquiries or clarifications, feel free to reach out to your designated account manager.

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Questions About Payment For Shipping

When do I receive your invoice?

We will send you our invoice after the container was loaded in an email with the subject YOUR CONTAINER HAS BEEN LOADED.

How soon after car is loaded do I have to pay?

We will invoice you when your car is scheduled for loading. Please make sure we receive the payment at least 2 weeks before vessel arrival at destination port to avoid costly delays with release.

Can I pay the freight overseas?

We don’t offer freight collect terms and you will have to pay your invoice to West Coast Shipping.

Can I pay with credit card?

We don’t offer credit card payments as an option. The only options are wire transfer, check, or Zelle.

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The Process At The Destination

Can you handle the registration and homologation process at destination?

Our overseas agents are able to help you with advise how to register your vehicle and arrange the homologation process.

How do I know who the destination agent will be and do you have one?

We will share the details of our overseas destination agents when the container was loaded and the vessel sailed from the origin port. We have a network of agents in almost any country we ship to but you are welcome to nominate your own overseas agent to handle your cargo at the destination port.

Will you be the one delivering the car to my final destination?

We work closely with a network of overseas agents in the destination ports and they are the one handling the destination work on your behalf. With this setup we can make sure that you always get updated directly from the company carrying out the actual work and make sure the flow of information towards you is not disrupted in any way.

Can the overseas agent have the car delivered to my house?

Yes, our overseas agents are able to organize the delivery of your vehicle to any address in the destination country.

Do I have to pay destination charges and how much it is?

Our overseas agents will charge you separate for their services and your dedicated sales manager is able to give you an overview of their charges upfront.

When will the agent overseas contact me?

After the container was loaded and the vessel sailed from the port of origin we inform our overseas agent about your shipment and they will get in touch with you around 5 to 15 days before the vessel arrives.

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International Car Shipping Calculator

Get instant rates to ship your car overseas from anywhere in the US